Star Bay Suites Resort Category 4 stars

My husband and I just returned (Feb 2009) and were very happy with the hotel. Clean, close to ocean, and friendly, helpful staff.
We only had a couple meals in the restaurant and found they were priced well, tastey but basic. The only suggestion we have is although there is a restaurant, it still would be nice to have a group area that has a bbq. If you are doing a bit of cooking it is nice to have something besides the counter top gas burners and microwave. The pool was great and it was just a few steps to the ocean. Would definitely stay again!

A great place to stay, if fact looking at coming back. Only problem was the pool bar was closed most of the time.

Inside the StarBay Suites Resort located in Bucerias there is a timeshare/vacation membership operation working under the name of Banderas Bay Vacation Club. They claim to be affiliated with Holiday Systems International. The sales staff of the Banderas Bay Vacation Club have taken timeshare scams to the next level.
Not only do they make the usual scam claims of easy reservations, but will claim that they guarantee your reservation at the resort of your choice for the date of your choice. They claim to have 193 resorts that they are affiliated with that they can guarantee this reservation capability with. They have not provided a list of these 193 resorts, the salesman said that they would be on the DVD that is provided by Holiday Systems International. Well those are HSI resorts, how can they guarantee what HSI will deliver? We contacted Holiday Systems International, HSI, and they assured that Banderas Bay Vacation Club was part of the HSI network. HSI stated that our membership was with StarBay, but no where in the contract does the name StarBay appear. Additionally, I already had a membership with HSI, which I had told them; now they want me buy another!
The usual timeshare scam of placing your week in their hands to rent out when you can not use it for a return of more than the going rate is also offered as a benefit to membership.
They claimed to have a website, www.banderasbayvc.net that members are supposed to be able to access and make vacation requests; the domain name expired on Jan 24, 2008. Now that link will redirect to a site named www.crownholiday.net. Trying to cover their tracks it would appear by now operating under the name Crown Holiday. The website is amateur and full of misspelled words.
They also claim to be affiliated with a vacation annuity company, Lloydshare Ltd. that they will place your membership funds into and at the end of 30 years you will be paid your membership fees in full plus 12.56% interest. They even show you a fake certificate that you will receive. We contacted Lloydshare and they said that they have no affiliation with the Banderas Bay Vacation Club.
If you already have a timeshare, they will guarantee that they will purchase it from you for much more than you originally paid for it. They claim to be affiliated with Travel Consultants Ltd. to facilitate the sale and transfer, have not heard anything back on this guaranteed commitment. They have a web site, http://travelconsolidatorsltd.com/home that has a very similar globe icon as Banderas Bay Vacation Club and the address they provide for their office is not able to be located via any of the more popular street mapping tools available.
These appear to be clear examples of fraud and I strongly encourage anyone to avoid doing business with anyone that represents themselves as being affiliated with Banderas Bay Vacation Club or Crown Holiday.
I would encourage anyone that is contacted to participate in a timeshare presentation at StarBay to turn it down so you are not exposed to the scams outlined above.