NH Krystal Category 5 stars

Nothing over three stories. Very comfortable with great service. Everyone goes out of their way for you. There is not another facility that can offer what the Krystal offers. Enjoy the swim up bars. Enjoy the Bungalos private pools with 3 connecting suites. Be private or open them up for your friends and family. I recommend the new upgraded timeshare. Have a great vacation.

not recommended at all. dirty dusty and noisy. service was lousy. we had to tip to get a better room, got sick the first night, we will not return. leave it for the time share crowd

My wife and I have been staying at the krystal on and off since 1989..We love Mexico and have tried all the vacation spots...we've settled on puerto vallarta,and have made the NH Krystal our home for a few weeks each spring...We have a time share there but still stay on for a week or two after that.....The point of this entry is that folks staying at the Krystal for the first time need to trust the staff and ask the obvious questions.You won't find a better pool anywhere in town and the food at the beach bar is to live for....... ..Taxis are $4.00 to the best restaurants in the world......But if you like to whine.!!!We love the krystal and the 5 star dining it affords us........Yes...The Hotel is not new and much of the staff has been there for forty years, but thats why we go there...............................................

We have stayed at the NH Krystal two times, soon to be three, and have loved every visit. The staff is very helpful and when you visit you are guarnteed to have a good time. The swim up bar was our favorite part and all the games of water volleyball. Manuel made sure to wake us up by doing the water aerobics also. Everyone at the NH Krystal made sure we had a good time and were informed about all of the clubs and good resturants. I would recommend this hotel to ANYONE.



WE LOVEE IT!

This trip was amazing..loved the resort loved the atmosphere...beautiful scenery. Great places to eat...we hung around the snack bar most of the time that we satyed at the resort...Jose, Marcos, and Salvador were our buddies, they took Muy Bien care of us :) and taught us some spanish...We just got back 3 days ago and i can;t stop thinking about it, we are planning to go back again in another 8 months... It was me and my 4 sisters....we had a blast

My daughters and I stayed at the Krystal and thoroughly enjoyed our stay there. Everyone was so friendly and accommodating. We did not do all inclusive but the food we had was fantastic. Loved the morning and evening buffets. Our room was very clean and everything was provided. "Only 1 Gecko on the wall!" The pools were wonderful and the location of the Krystal was excellent. Close to the bus line and, of course, Wal-Mart!! We loved the old Mexico atmosphere here. We surely will be back! My oldest daughter just informed me that she and her husband just purchased some time there so will be coming every year.

My wife and I booked NH Krystal through Vallarta online. What a great website. As for the hotel here's what we thought:


The facilities are a bit old and they are doing a lot of remodeling around the place (which means noise in the mornings). We had some grubs in the bathroom in the mornings (worms that are becoming insects) which led my wife to wear her sandals while going to the bathroom. The maids cleaned them out every day but they were back in the mornings.


When we first arrived they put us in a room that hadn't been cleaned so they had to come and move us.


Here's a tip for all travelers anywhere in Mexico: They meet you in the lobby and the airport to sign you up for timeshare tours. DON'T DO IT. Just walk by them. They will pester you but when they see you won't talk to them they will leave you alone for the rest of the trip. At the airport they steer you to what they make you think is a shuttle service counter. Walk by it and go to the big sign by the exit that says,"TAXI," and pay for the taxi there. Then walk out and get in your cab. You miss all the timeshare things.


Back to the hotel:


Dislikes:


All inclusive have to sign food and drink slips at all the restaurants even though you don't have to pay for them. This puts pressure on to leave tips. In Cancun all-inclusive folks don't have to sign so you don't have pressure to tip.


General food wasn't very good. I ate at the pool bar everyday where you can get hotdogs, pizza, and burgers. That was the most normal food you could get. The Japanese restaurant was very good too but that was only for dinner.


Most of the people at the resort are not all-inclusive so you have trouble finding drinking friends. I like to drink beer all day in the sun but drinks are so expensive for non-inclusive that no one drinks down there. In Cancun everyone is all inclusive so it's much more of a fun atmosphere.


Things we like:


Tequila pool volleyball


Manuel, the events coordinator, was a blast. He is great. He almost single handed made the trip fun. Playing pool volleyball with him was great. He also did beach volleyball. You'll love this guy.


The other event person was Teresa and she wasn't much fun at all. She was much more about kids having fun so when she ran volleyball there was no tequila, and when Manuel ran volleyball she kept trying to stop Manual from getting more tequila (big negative in my book).


The pool was nice and the bartender at the pool bar (the small one) was nicknamed, "chaincho." He was a great guy and we had a lot of fun talking with him.


Over all we had a good time but we will go to Cancun or somewhere on the Gulf from now on. The water is beautiful and the all-inclusive are better. Plus you can actually use the all-inclusive water sport equipment because of the nice water.


Have a great trip!


Beau and Amber.

I have been to Mexico several times and I am very pleased with the Krystal I went with a friend who had surgery will we where there and the motel was great. I had to go a lot of places alone and always felt safe and it is breath taking.

The problem we had at the Krystal is how bad the employees treated us. They completely ignored us&never took our order. They treat Latino tourists worst than Americans treat Mexicans in the U.S.



While they treated the gringos like they were royal family. The gringos did not tip all that well or at all, they still traeted them the same.



We are Latinos that often visit Puerto Vallarta but have never been treated worst anywhere. We tip very, very well for good service. The problem is they look at us and treat us low life peasants. They assume we will not so ignore us.



The Krystal's slogan should be "If you're white, you're alright". If you're a Latino, we don't want you around.



While the U.S. has strick rules about racial discrimination, Mexico and their businesses have along way to go on this subject.

I stayed at the NH krystal for my senior year spring break trip in april of 2007. It was seriously the best trip of a lifetime, all the people who work at the krystal are the nicest people ever. The bartenders are halarious and i had an amazing time. Everything is really clean and beautiful. They are all working their best just to accomodate you as a customer. I really felt like it was a second home... i miss it so much. If i had to recommend a place for anyone it would he here!!!