Hola Puerto Vallarta Club & Spa Category 4 stars

What a horror. Things were so bad, we checked out early with no refund or apology. Bugs, sickening food, dated and broken facilities. The list goes on. A nightmare. Do not repeat our mistake.

We just got back from PVR and a great stay in the Hola Puerto Vallarta Club and Spa. Although this is an older hotel it is in a great location and has been kept in great shape. The rooms and hotel in general were so clean that I dare say one could eat off the floors. The staff was so friendly and seemed genuinely happy in the performance of their duties that it made us feel right at home. I have absolutley nothing negative to say about the Hola. I would go back in a heart beat. Thank you Hola PVR and Staff for a great time.

The staff is the best part of the hotel, they are AWESOME!! They make me want to go back.

The Hola is just run down and needs a face lift. Our room was pretty used and abused, but the cleaning service did an excellent job everyday to keep it clean. I was scared when I first walked into the room, but got used to it and by the end of the week was walking around bare foot.

The food was okay, the breakfast is the best by far. We loved the egg/pancake/french toast station. I am a health nut and I could always find something not fried at every meal. Always fresh fruit and salad making stuff. The buffet does get old, but it is tons cheaper than going out to dinner every night. Loved the wine at the buffet dinners. The 'nice' Italian restaurant was very good and a nice change. The salmon was fresh and tasty.

This was my first trip to Mexico and went with my boyfriend. From the moment I stepped off the bus the staff was so friendly. The best experience ever. The best part of the trip was how the staff gave so much attention to our needs. The service was amazing, we would never get treated like this back home.


The hotel room was very big and had a wonderful, view of the ocean.


It was so sad to leave. I would recommend this hotel to everyone I know. Best of all was the staff!!!!

This trip I booked last minute for my husband and myself, a spur of the moment decision when I saw the price posted, then I was horrified that I had made a wrong decision when I read some of the reviews, but it was too late to make any changes, I had already paid.

We have just returned a couple of days ago and we did not want to leave, it was GREAT!

I have come to realise that a holiday is what you make it, go with an open mind and a friendly smile, after all

its got to be better than working. The rooms were spacious and clean and all with a great ocean view, the service was top class, the location was super, it was easy to get anywhere cheaply and quickly. We made lots of friends and it was like one big happy family as we all teamed up together and had an absolute ball. The food was good enough but after many days it got a little boring but it was still ok, there was always something for everyone. We have stayed before at other hotels and all buffet food gets to be boring after a while. This hotel was very personalable, clean and friendly and we had a fantastic holiday, we will definately stay at the Hola hotel again.

The staff treated us like Kings and Queens.

The wife and I had a great time while staying at the Hola in May 2007. We stayed for 2 weeks and had nothing but a good time. Service was excellent as we did befriend 1 special employee which we will not name, however this person took execellent care of all our needs. We are presently planning a trip back in November 2007 for 1 week. I would recommend this hotel, go and have a good time but remember you're not in your own country.

I have been to this hotel 4 times this year (2007) and will return atleast once more this year...need I say more?

Got tired of the same food and it would sometimes be cold. Not all the restaurants were open since it is their "off season" so we had to eat at the same buffets every day. And they basically had the same food. Beds are hard and there was no ceiling fan like the website posts. The view though was Great! The rooms were good and kept clean-except we had a toilet that leaked all over the bathroom. Very close to different activities and downtown. And the beach vendors didn't stay behind the ropes. They would constantly pester you especially when you just get out of the ocean, trying to relax on the beach, or even while eating!

*Staff were amazing. Friendly, helpful, eager to serve.


*Rooms were clean. Accomodated our request for adjoining rooms.


*Enjoyed the variety of options for meals.


*Thrilled with the whole experience.


*Excellent beach area. Well groomed. Very few jelly fish.


*Close to marina and shopping


*Highly recommend this as a holiday choice.

I was there in May for one week and i had the time of my life. The staff was so awesome and helped us with everything. The food was good too! I want to go back again next year!